Balancing Conflicting Priorities

Control states often juggle many conflicting priorities. In addition to being large revenue generators for their respective states, control states are generally charged with overseeing enforcement and education as well. As Director of the...

Increased Governance in Iowa

Constant improvement: it’s something that’s essential in all business industries, and it’s a core philosophy of the Iowa Alcoholic Beverages Division (ABD). For years, the agency has demonstrated its ongoing ability to identify and...

The Rest of the 2018 Best Practices Awards Winners

Best Enforcement Program: Vermont Department of Liquor Control By Hillary Richard Vermont is in the midst of a craft beer boom. Right now, craft beer generates more tourism dollars for the state than its famous maple syrup,...

Protecting and Serving

Public safety is paramount for any alcohol regulatory organization, including Montana. The state’s ABC Division administers 97 agency liquor stores, operates a warehouse that distributes alcohol throughout the state and oversees licensing for on-premise...

Advancing Future Value

In any business, it’s essential to focus on both long- and short-term goals to assure continued success. For Jeff Painter, carefully planning for the future has been a major priority ever since he assumed...

Protecting Municipal Assets

The years of Prohibition brought about a tremendous change within the liquor industry and one such change was the establishment of municipal liquor stores, which were started after Prohibition ended as a means for...

The Wyoming Liquor Distribution Division Stays Ahead of the Curve

Headlines continue to proclaim that the U.S. economy is stronger than it’s been for nearly a decade. While that’s true for many states across the country, Wyoming faces a much harsher reality. The state...

2nd Annual Best Practices Awards Overall Winner: Pennsylvania Liquor Control Board

The Pennsylvania Liquor Control Board has won our second annual Control State Best Practices Awards. StateWays honors the PLCB for leading the industry in innovation, education and enforcement. All beverage control agencies in the U.S. and Canada were eligible...

Limited Resources, Maximum Results

Photo Above: West Virginia ABCA staff includes Beer Administrator Cindy Clark, Spirits Administrator Kim Hayes, Commissioner Ronald Moats and IT Director Randy Haynes (seated, left to right), as well as General Counsel Anoop Bhasin,...

Modernizing Michigan

How the MLCC is utilizing technology to drastically improve processes. Andrew J. Deloney’s philosophy of leadership can be summed up in two words: continuous improvement. Since his June 2011 appointment by Governor Rick Snyder to serve...

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