Protecting Municipal Assets
The years of Prohibition brought about a tremendous change within the liquor industry and one such change was the establishment of municipal liquor stores, which were started after Prohibition ended as a means for...
Profile: The Wyoming Liquor Distribution Division
Bigger isn’t always better. However, the state of Wyoming doesn’t let its massive size get in the way of providing excellent customer service. Even though Wyoming is the tenth largest state in the country...
Virginia ABC: Learning and Adapting
In his first year on the job as Chairman of the Virginia Department of Alcoholic Beverage Control, Jeffrey Painter has grown fond of a certain phrase.
“This is not your grandfather’s ABC,” he recalls himself...
A Culture of Collaboration
Collaboration creates opportunity. That’s the philosophy Stephen Larson has abided by during his five-year tenure as the Administrator of the Iowa Alcoholic Beverage Division (ABD). He’ll carry that same motto with him when he...
Committed to Innovation
Tech-savviness is generally a good thing,
but the agencies that make the most out of technology are ones that not only enhance their internal processes, but also to improve the overall customer experience.
The Montana...
Modernizing Michigan
How the MLCC is utilizing technology to drastically improve processes.
Andrew J. Deloney’s philosophy of leadership can be summed up in two words: continuous improvement.
Since his June 2011 appointment by Governor Rick Snyder to serve...
Limited Resources, Maximum Results
Photo Above: West Virginia ABCA staff includes Beer Administrator Cindy Clark, Spirits Administrator Kim Hayes, Commissioner Ronald Moats and IT Director Randy Haynes (seated, left to right), as well as General Counsel Anoop Bhasin,...
2nd Annual Best Practices Awards Overall Winner: Pennsylvania Liquor Control Board
The Pennsylvania Liquor Control Board has won our second annual Control State Best Practices Awards. StateWays honors the PLCB for leading the industry in innovation, education and enforcement. All beverage control agencies in the U.S. and Canada were eligible...
The Wyoming Liquor Distribution Division Stays Ahead of the Curve
Headlines continue to proclaim that the U.S. economy is stronger than it’s been for nearly a decade. While that’s true for many states across the country, Wyoming faces a much harsher reality. The state...
Advancing Future Value
In any business, it’s essential to focus on both long- and short-term goals to assure continued success. For Jeff Painter, carefully planning for the future has been a major priority ever since he assumed...
